FAQs

Find answers to commonly asked questions about Riverstone necklaces.

What If My Necklace Comes Untied?

Tie it.

Do You Make Special Orders?

Yes.  We will try almost anything!   email sales@riverstoneinc.com.  We can do something with your school, company or organization’s logo.

What If The Bead Breaks?

If you break your bead, please contact us.  We will see what we can do to match a bead to your necklace.  If you’re really lucky, we might just have an exact match laying around!

Can my necklace get wet?

Yes!  You can get your necklace wet.  Although chlorine from swimming pools may fade the black cotton cord, it will not harm or damage the cord or the clay.

Riverstone

It’s taken a long time to perfect the 21 step process used to make each Riverstone necklace.  Every necklace is carefully crafted so that the best in that individual piece of clay is brought out.  You are sure to enjoy the process of looking for the one that we say was, “Made just for you.”

In most cases, when you select a necklace from our online store, you will receive the very one you are looking at. We are honored to have you wearing it.  Don’t forget to tell your friends about RiverstoneInc.com!